Andrew Kao
Luxury Resort Analyst from Las Vegas, NV
Hello there!
EXPERTISE
Hospitality Service OptimizationFinancial Analysis
Programming: VBA, SQL, Java
Web Design & Development
SKILLS
VBA
Photoshop
jQuery
Java
Service
WORKING EXPERIENCES
Analyst - Wynn Resorts
2012 - Present
Conceptualize and execute operational strategies that improves labor/quality/cost in areas including: staffing forecast/utilization rate, budget, warehouse, remodel planning, and damage assessment.
Assistant Manager Quality Control - Wynn Resorts
2008-2012
Create custom applications including: live productivity monitoring of 200+ employees, automatic workload distribution, digital Five'Star Standards guide, and VIP-guest elevated response system.
EDUCATION
University of Nevada, Las Vegas
2006-2012
Bachelor of Science, Hotel Administration
Lodging & Resort Management Major
Meeting & Event Management Major
Hospitality Management Major
Dean's Student Advisor Board Member '07-'10
Chairman, UNLV IAEE Student Chapter '07-'10
General Manager, Hotel Ops. Senior Class Project '10
